You are probably familiar with the phrase, “You get what you pay for.” This is definitely true in the world of VPN technology. We could give you many reasons why a premium VPN is a better option than proxy servers or web-based free VPN service, but let’s stick to the fundamentals. You just get better service with a paid VPN from a reputable provider.
VPN’s are technology, and technology is always something that is going to necessitate support for the end-user at some point. You probably take a lot of technology for granted. We all do. When there is a glitch, however, we want to know that it will be fixed quickly. If the issue is a problem with our device, we take comfort in some hand-holding from customer service while we work to resolve the problem.
With some VPN providers, users get thrown into a lonely void as soon as they complete their purchase. Sometimes even finding a contact email is a chore. Nothing is more frustrating that paying for your premium VPN only to discover that no one is available to help you configure it if you need help. And if the network goes down…forget it. There is no urgency to right the ship.
VPNaccounts.com believes that a premium VPN should include the following elements:
Little to no downtime. This is a huge one. Whenever the VPN servers are down, your connection is down. End of story. We work 24/7 to maintain our servers to eliminate problems and keep them running smoothly.
Quick support response times. If you happen to encounter trouble, whether it comes from setting up the VPN on your device or simply learning how to use it, we believe you deserve a quick response. We answer all support emails within (insert time frame here, Sam…I wasn’t sure of the policy). We won’t leave you hanging.
If your VPN provider is failing to meet these requirements, you might want to start considering someone else. If they are this negligent in handling customer concerns, how negligent are they with protecting your data? Something else to consider is that free VPN’s are earning revenue from somewhere, and usually it is from ads or from selling your browsing preferences to marketing companies.
VPN users must decide for themselves if they are willing to pay for the benefits of premium service. At VPNaccounts.com you get the best of both worlds. Our services are affordable and top-notch.